HTC Payment and Refund Policies

Payment Policies

  • Membership or event Fees are stated in U.S. dollars.
  • Do not send cash.
  • A check in U.S. dollars must be drawn on a bank in the United States or Canada. Checks payable in another currency must be drawn on banks in the same country as the currency. By sending your check, you are authorizing HTCNM, at its discretion, to use the information on your check to make a one-time electronic debit from your account for the amount of your check; no additional amount will be added. If you do not have sufficient funds in your account, an additional service fee of US$20 will be debited electronically from your account.
  • If you do not include the correct fee, your request for membership or service will be returned.
  • There are no refunds for additional services.
  • Refunds will be made in U.S. dollars.
  • All outstanding balances incurred from prior HTCNM membership and/or services must be paid in full in order to register for any future HTCNM membership or service.

Requesting a Refund

  • If you cancel your membership or event payment no later than thirty full days before start of the year membership date, you will receive a full refund. After 30-days your payment will be retained to cover expenses for processing your registration.
  • Refunds will be in U.S. dollars.
  • Cash refunds are not available.
  • Payments by Credit/Debit Card
  • A refund will be processed automatically and will be credited back to the original credit/debit card or bank account.

Payments by Check

  • Refunds are processed automatically.
  • If original payment was drawn on a U.S. domestic bank, allow eight weeks after your cancellation for your refund to be processed.
  • If original payment was made in non-U.S. funds drawn on a bank outside the United States, allow 12 weeks for your refund to be processed.

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